Operational Support Services
Technical support is critical to the day-to-day operations at the utility. Operational Support Services provide expert support for utilities who prefer to run their AMI and smart grid operations in-house. The core of the offering builds on the Support Agreement,… Maggiori informazioni
Features
- Active Monitoring Service: Identify problems before they affect your business
- System Health Check: keep you AMI system in optimal condition
- Reporting service: tailored, accurate information to support decision-making
- Integration service: streamline and automate information flow between systems
- Maintenance service: get expert help to run your system for an agreed time period
- Database services: solve any database backup, archiving and disaster recovery needs
- SW/FW update service: experienced experts take care of any software or firmware updates
Availability
- Europe, the Middle East and Africa